Question 1

What is the age policy at Scratch Unleashed?

Accepted Answer

Scratch Unleashed is a 21+ venue. All guests must carry a valid government-issued photo ID (Aadhaar, PAN, driving licence, or passport) for entry. Entry will be politely declined without verifiable ID, irrespective of appearance.

Question 2

Do you accept walk-ins or do I need a reservation?

Accepted Answer

Walk-ins are welcome subject to capacity, but on weekends and event nights the club regularly hits capacity by 10 PM. To guarantee entry we strongly recommend booking a pass on our /events page or reserving a VIP table. Pre-booked guests have priority at the door.

Question 3

Is there a dress code?

Accepted Answer

Yes — smart-casual to dressy. We ask guests to avoid shorts, slippers/flip-flops, beachwear, sleeveless vests for men, and any visibly stained or torn clothing. Door staff reserve the right to refuse entry to anyone not meeting the dress code on a given night.

Question 4

Is there a cover charge?

Accepted Answer

Entry is via pre-paid passes for event nights, with the exact pass price (and any included redemption) shown on each event listing at /events. On non-event nights cover may be waived for early arrivals or table bookings. Pass prices typically range from ₹500 to ₹2,500 depending on the event.

Question 5

How do VIP table bookings work — is there a minimum spend?

Accepted Answer

VIP tables are bookable in advance via WhatsApp or by selecting a VIP pass on the relevant event page. Each table has a minimum spend (the entire amount is redeemable against food and drinks at the table; nothing is forfeited). Minimum spend starts at ₹10,000 for standard VIP tables and scales up for premium-zone or rooftop tables on peak nights. WhatsApp us at +91 95553 96865 for live availability.

Question 6

Is parking available?

Accepted Answer

Yes. Scratch Unleashed is on the 3rd floor of Bindal Mall, Sonari, which offers mall parking on lower levels. Valet may be available on event nights — please ask at the entrance.

Question 7

What are your operating hours?

Accepted Answer

Open Friday through Sunday from 6:00 PM until late, with doors typically closing around 1:30 AM. Weekdays (Monday–Thursday) are reserved for private events, corporate nights, and bespoke celebrations — contact us via WhatsApp to enquire.

Question 8

Can I book the venue for a private event or birthday?

Accepted Answer

Absolutely — weekday slots (Mon–Thu) are our private-event window. We host birthdays, anniversaries, corporate nights, brand activations, and bespoke celebrations. Send us a WhatsApp at +91 95553 96865 with your date, guest count, and rough idea of the vibe, and we'll come back with a customised quote within 24 hours.

Question 9

Where exactly is Scratch Unleashed located?

Accepted Answer

Scratch Unleashed is on the 3rd floor of Bindal Mall, Sonari, Jamshedpur (831011), Jharkhand, India. The mall is well-connected to Sakchi, Bistupur, and Mango. Look for the rooftop signage on the Bindal Mall facade.

Question 10

How do you keep guests safe — and what about drinking & driving?

Accepted Answer

Guest safety is non-negotiable. We have trained bouncers and CCTV across every floor, and we run a strict 'no drugs, no drink-and-drive' policy displayed at the door. We'll always help you arrange a cab home — just ask at the bar or the entrance and we'll book one for you.

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